Yes. Airport delivery and return options may be available depending on the airport, terminal, timing, and current airport regulations. Select airport delivery when making your reservation for available options.

Cleanliness is one of our highest priorities. Every item is professionally cleaned, using baby-safe, non-toxic ingredients. Crib linens are laundered in hypoallergenic detergent, safety inspected, then sealed for delivery and prepared between rentals following our Baby Valet cleaning protocol.

Yes, we offer strollers that meet WDW guidelines. Strollers must be 31 inches (79 cm) wide or smaller and 52 inches (132 cm) long. Stroller wagons are not permitted. We recommend checking the WDW website before your visit for the most current park guidelines. Walt Disney World Stroller FAQ

We recommend reserving as early as possible, especially during holidays and peak travel periods. Same-day or last-minute reservations may be available depending on our inventory.

We understand that traveling with little ones doesn’t always go according to plan. Contact Baby Valet as soon as possible and we’ll do our best to accommodate changes to your delivery, pickup, or rental dates, subject to availability.

When your rental period ends, collection is handled with the same care and flexibility as delivery:

• Hotels & Resorts
  Items cannot be left in hotel rooms, as our drivers do not have room access. Guests must return all rental items as agreed (i.e. bell desk, directly to our driver at the arranged meeting spot).

• Airbnb & Vacation Rentals
  If we delivered directly to your host or property manager, collection will typically occur the same way the items were delivered. We’ll confirm pickup time and access details before your departure.

All rentals are charged by the day, not by the night. For example, a booking from December 21 – 27 counts as 7 rental days.

Please contact us as soon as possible. We understand that normal wear can happen. Lost, excessively damaged, or improperly used equipment may be subject to replacement or repair charges according to our rental agreement.

Full refund if cancelled at least 7 days before delivery.

50% refund if cancelled 2-6 2–6 days before delivery.

No refund for cancellations within 48 hours.

We accept all major credit and debit cards. Apple Pay & Google Pay.

Payment is processed securely during online booking.

We’re here to make traveling with little ones easier. If there’s anything you need before or during your stay, Baby Valet is just a text or phone call away.